Terms of Service

    • Last updated: September 7, 2025

  • 1. Privacy and Anonymity

    • Transactions are processed directly within the exchange system.

    • User personal data is neither requested nor processed.

  • 2. Rates and Fees

    • Rates are determined by an internal liquidity system aggregating market data.

    • Final amounts always include service fees; there are no hidden charges.

    • If the rate changes by more than 2% before confirmation, the order is canceled; the user may accept an updated rate or request a refund.

  • 3. Orders and Execution

    • Each order defines the amount, network, and destination address.

    • Transfers must match the specified parameters.

    • Execution occurs automatically once blockchain confirmation and condition alignment (rate, amount, network, etc.) are achieved.

  • 4. Refunds

    • Policy: *if execution fails, funds are returned*.

    • Network errors, timeouts, or insufficient liquidity → refund minus network fee.

    • Incorrect token or amount → refund if technically feasible.

  • 4. Refunds

    • Policy: *if execution fails, funds are returned*.

    • Network errors, timeouts, or insufficient liquidity → refund minus network fee.

    • Incorrect token or amount → refund if technically feasible.

    • Any other case of non-agreement on conditions → refund.

    • Refunds are processed with priority, without penalties.

  • 5. Risks

    • Users are responsible for verifying addresses and parameters.

    • Network delays are possible.

    • Actions outside the platform (wallets, external services, exchanges) are outside our responsibility.

  • 6. Support

    • Available 24/7 through official channels.

    • Refund-related issues receive highest priority.

  • 7. Updates

    • Terms may change.

    • The latest version is always published on the website with a revision date.

    • Continued use constitutes agreement.

  • 8. Contacts

    • Active contact channels are listed on the Support/Contacts page.